Skills Framework

Problem Solving

• Uses basic structures to break down problems

• Leverages a range of research and analytical techniques to deliver on discrete tasks

Communication

• Able to summarise facts and process correctly

• Truthfully communicates difficult message (e.g., mistakes)

• Provides simple and clear messaging

Influence

• Show an understanding of different influencing techniques

• Uses basic influencing techniques to persuade others

Execution

• Reliably and punctually delivers tasks. Raises issues in advance

• Leverages basic execution techniques and skills

• Aware of team goals / OKRs

• Reduces work defects to near 0

Self and Team

• Takes feedback constructively. Learns from mistakes

• Works collaboratively with others

• Able to run basic meetings

• Supports team building activities

Problem Solving

• Structures problems logically

• Begins to discover insights and distil the ‘so what’

• Uses a wide range of research and analytical techniques to discover insights

Communication

• Explores different communication mechanisms 

• Able to escalate issues in a timely fashion

• Effective at using different communication forums

Influence

• Coaches graduates and peers effectively

• Persuades others from different functions

Execution

• Understand team and function goals / OKRs

• Proactively identify problems

• Typically operates independently with limited guidance

• Delivers on mid-sized projects

Self and Team

• Contributes to team hiring, capability building, morale etc

• Able to run meetings and workshops

• Perseveres through challenges or setbacks

• Begin to manage a team and coordinate priorities (direct and indirect reports)

Problem Solving

• Coaches others to solve problems

• Manages large problems / projects

• Clearly frame problems, benefits, risks and trade offs

• Raises holistic insights for the function / company

Communication

• Communicates concisely, and in a top down manner

• Creates compelling stories to build support for work

• Adept at using different comms. formats

Influence

• Leverages a wide range of techniques to persuade others

• Builds a broader set of relationships and confidences (e.g., cross functional)

Execution

• Deliver and provide oversight on multiple projects simultaneously

• Remove roadblocks for others through problem solving, escalation or delivery

• Sets OKRs for function 

Self and Team

• Manages a team and coordinate priorities (direct and indirect reports)

• Works with reports to develop personalized developmental growth plans

Problem Solving

• Owns parts of the department / functional strategy

• Oversees a portfolio of projects

• Identifies and scopes large growth / efficiency opportunities

• Helps the team resolve issues

Communication

• Presents effectively at senior leadership / executive forums

• Modulates delivery to match goals and audience

Influence

• Ability to influence cross-functionally and at senior levels of the organization

• Engages in effective dialogue (questions, listens, summarises, reconciles contrary views)

Execution

• Leads large, complicated projects

• Focuses on most critical, top management issues

• Increasingly involved in budgetary / P&L responsibilities

Self and Team

• Plans and develops team for the next 12 – 24 months

• Provides oversight for end-to-end hiring within the team

• Involved in setting the standard for the team

• Decisively acts to improve team performance (e.g., manage out underperformers)

Problem Solving

• Sets strategy for the function

• Responsible for solving most challenging function issues

• Sponsors company critical initiatives

Communication

• Tailors messages for significant impact (incl. for C-suite or Board discussions)

• Empathetically delivers difficult messages

• Engages and inspires teams

Influence

• Uses a wide range of different influencing techniques to inspire and mobilise at all levels of the organisation

Execution

• Provide oversight on a large portfolio of projects across the function / geography

• Effectively manages complex / high stakes negotiations

• Responsible for functional P&L

Self and Team

• Build, manage and inspire teams 

• Sets the team performance standard

• Decisively acts to improve team and performance (e.g., re-organisation, secure budget for additional resourcing)